Congress is out of session until Monday, November 9 for the midterm campaign. No new roll-call votes until then; the last were the House on Sep 16 and the Senate on Sep 30.

H.R. 6656 · 118th Congress · Social Welfare

Stuck On Hold Act

Passed a chamber Introduced Jul 25, 2024 Latest action Sep 25, 2024

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What it does

This bill requires the Department of Veterans Affairs and the Social Security Administration to implement automated systems for their customer phone lines that inform callers of the expected wait time and that offer callbacks for wait times of more than 15 minutes. The agencies must also issue guidance to reduce the average wait time to no more than 15 minutes.

Summary by the Congressional Research Service, Dec 7, 2023 (Introduced in House). CRS summarizes bills impartially; it does not take positions.

Roll call votes

No recorded roll call votes on this bill. Most bills never get one; many pass by voice vote or unanimous consent, or stay in committee.

Latest action

Sep 25, 2024 · Received in the Senate and Read twice and referred to the Committee on Veterans' Affairs.